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Haliton Privacy Policy


Of great importance to us at HALITON ("HALITON ", "us", "we", or "our") is how your information is used and shared. As part of our commitment to create an environment of transparency and honesty while ensuring an excellent customer service experience, HALITON strives to make you feel safe and comfortable doing business on its site or other service. This Privacy Policy is applicable each time you visit or shop on HALITON website at www.HARLITON.com ("Website"), or use any of the other services that we may make available to you. This privacy policy describes what information we collect, how and why we collect it, how we use the information, with whom we share it, your access to the information, the choices you can make about how we collect, use and share your information, how your information is stored. Here are some guidelines HALITON follows regarding our collection and use of your information – including your Personal Information – and our efforts to keep your Personal Information private

Your use of Haliton’s website (our services) is an unequivocal expression of trusting us with your information. We do not take this huge responsibility lightly and work hard to not only protect your information but put you in control. Haliton however reserves the right to modify this Privacy Policy at any time in our sole discretion without notice.

Information We Collect

We use information to help improve the safety and reliability of our services. Our site collects the following information names, addresses, phone numbers, e-mail addresses, IP addresses, access dates and times and payment details.

HALITON may collect certain personal information about you in order to provide and improve our Services to you. "Personal Information" means data about a particular individual or household that identifies, relates to, describes, could be reasonably linked with, or could be used to identify that person or household (or from those and other information either in our possession or likely to come into our possession). It may also include other information that may be associated with your Personal Information, such as Generic Information (defined below), location, preferences or interests, if that information can be used to identify you, your household, or your device.

Personal Information: HALITON may collect the following "Personal Information" about you when you use our Services: your name, address, zip code, telephone number, email address, gender, age, date of birth, and information about your automobile (such as your Vehicle Identification Number ("VIN") and year). HALITON may also collect your credit card information and billing address when you provide HALITON with such information, such as when you buy products in our Stores and on our Website; however your payment card information is passed on to our payment card processor and is not stored by HALITON . Your email address may be collected and a password that you choose when you create a personal user account with the Website. We may also collect location-related information and information related to your purchase and product interest history.

Generic Information: this includes information that does not, by itself, identify you. Generic Information may include data that relates to Website pages viewed and their duration, your IP address information, your browser or operating system information, or other information that relates to your interaction with our Website. In some situations, Generic Information may be used or combined in a way that it identifies you. In those situations, such information will be treated like Personal Information.

Cookies & Tracking Data: The Website may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored on your device that helps websites and multiple servers recognize you. Examples of cookies we use include:

Session Cookies. We use Session Cookies to operate our Services. Session cookies are temporary, and are automatically deleted once you close your Internet browser.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration.
  • Third Party Cookies. HALITON permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website. These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services. Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.
  • Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages.
  • Other Technologies. We collect many different types of information from other technologies to improve the quality of our Website and the services we provide. For example, we may collect Usage Data and other information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We may record the IP address of the device you use to connect to the Internet.
  • Your Cookie Choices

    When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat. You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

    HALITON transmits non-personally identifiable Generic Information about website users to third parties for the purpose of analyzing cross-device engagement and targeted advertisements, including on other sites. To do this, HALITON uses web beacons in conjunction with cookie data. HALITON may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Website. These third-party companies may collect and use non-personally identifiable Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Website and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Website.

    How We Collect Your Information

    HALITON collects your information in a few ways: there is information that you give us, information we obtain through your use of our Services – including our Website – and information we obtain from third parties.

    a. Information You Give Us

    We collect information that you decide to share with us. At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our Website, fulfil your requests with us, or provide you with certain Services. For instance, we will require you to provide your name, address, and payment card information when you make a purchase through out Website. We may require you to provide your name, email address or other contact information when you contact us with a question or comment.

    b. Information We Obtain When You Use Our Services

    We collect certain information from you through your use of our Services, such as Website usage data and other Generic information. For instance, in using our Website, we may collect information about the device you use to log into, access, and use the Website. We may collect other Generic Information in relation to how you use our Website or other Services (for example, aggregate metrics on how often certain pages on our Website are accessed and viewed).

  • Location Information: We may ask you to provide your location information when you use our website, to provide store locations in proximity. You may choose to disable location tracking; however, certain functions of the website not work properly if you do not share your location.
  • Aggregate Data: We may use other Generic information such as aggregate data in relation to how you use our website.
  • Other: We collect generic network information to assure the proper optimization for website functionality.
  • We also may collect information through the use of cookie, pixel tags, or other technologies, as described above.

    c. Information We Obtain from Other Sources / Third Parties

    We may also obtain information about you from third parties who help us provide our Services to you. For example, we may obtain information about your order or product return from our order fulfilment and delivery partners. We may also obtain some information from our marketing partners in order to inform you about products that we think you might be interested in. Finally, we may obtain information, including Generic Information, that does not identify you directly, but which is later used in a way that may later qualify as Personal Information. For instance, HALITON may receive warranty or product recall information from a part manufacturer or distributor related to a product that you purchased from us. We may combine that general information with your information in our national warranty database or other systems to provide related services to you.

    How We Use Your Information

    a. Business & Other Purposes for Collection

    HALITON collects, processes, and uses your information to provide the Services that HALITON makes available to you. We therefore collect your information for a variety of reasons, including:

  • To perform a contract with you – including processing and fulfilling your orders at our Website or at any of our Stores.
  • You have otherwise given us permission to do so – for example, when you sign up for updates on our site through newsletter subscriptions.
  • To facilitate our business purposes in relation to the Services that we provide to you. These operational purposes may include but are not to:
  • Undertaking tasks related to the operations of our Website and App, including the placement of ads and/or providing customized content to our users;
  • Maintenance and improvement of our Services, including the Website and App;
  • Detecting security incidents; and
  • The collection is otherwise related to providing our Services to you. For example, we may collect your information:
  • To allow you to participate in interactive features of our Services.
  • To provide customer support to you and our other members, customers, and visitors.
  • To gather analysis or valuable information so that we can improve our Services.
  • To monitor the usage of our Services.
  • To detect, prevent and address technical issues.
  • To help you find nearby HALITON Store locations.
  • To provide you with news (for instance, via a newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, or which we believe may be of interest to you, unless you have opted not to receive such information. You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the "unsubscribe" links in such email messages.
  • To provide customized content to you on the Website, and email messages we send you in connection with your use of the Website, such as advertisements that may be selected for you based on your demographic information, interests, preferences, and purchase history.
  • We may also use "automatically collected" information and "cookies" information to:
  • personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
  • provide customized third party advertisements, content, and information;
  • monitor and analyze our effectiveness and third party marketing activities;
  • monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
  • track your entries, submissions, and status in any promotions or other activities
  • How We Disclose or Share Your Information

    a. Why We Disclose Your Information

    HALITON may share customer Personal Information provided to HALITON with third parties who provide services and products to HALITON . Examples of ways in which your information may be used include, but are not to, the following:

  • Order fulfillment – for instance, we will share your name and address with the companies that help us ship your order to you. We may also share information with our product suppliers.
  • Marketing activities including direct mail and e-mail marketing efforts
  • Database cleaning, maintenance, and analysis,
  • Customer experience enhancements,
  • Warranty management,
  • To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting HALITON , our Services, and/or our customers. This may include disclosures to law enforcement, prosecutors, and other entities to investigate potential criminal activity and other civil violations. To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.
  • HALITON also collects, stores, and uses aggregate data that do not contain Personal Information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help HALITON and its suppliers better understand and serve our customers.

    HALITON participates in the Adobe Marketing Cloud Device Co-op to better understand how you use our Website and apps across the various devices you use, and to deliver tailored promotions.

    b. Categories of Third Parties that Receive Personal Information

    We share or otherwise disclose individuals’ personal information to the following categories of third parties. These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose:

  • Service/Fulfilment Providers: We employ third party fulfilment, shipment, transportation, and/or delivery providers, companies, individuals, and agents under contract with HALITON to facilitate and help us provide our Services to you ("Service Providers"). Such Service Providers perform tasks or functions on our behalf, provide fulfilment and other services, or assist us in analyzing how our Services are used or delivered. For instance, we will share your name and address with product suppliers and delivery companies as necessary to fulfil your orders with HALITON . We pass on the payment card information that you provide to use either in store or online with our payment card processors to fulfil your order. We also disclose information to our database and cloud storage providers that help us maintain our Website and other systems.
  • Other HALITON Entities: We may share or disclose your information to other entities in the HALITON family.
  • Marketers: We may also from time to time provide your information to marketing firms to help us provide information about our Services to you. Often this information is masked in such a way that it does not directly identify you; however we may share your Personal Information with such Marketers on occasion.
  • c. Categories of Personal Information Disclosed for Business Purposes

    Additionally, we may share your Personal Information related to our business purposes outlined above. Most importantly, we need to share your name, your address, your payment information, the items you have requested to purchase, and any other information related to your product order with those Fulfilment Providers necessary to complete your order (such as our payment card processor, and our shipment, transportation, and/or delivery providers). We may at times need to share certain Generic Information, such as your IP address and/or browser information, in relation to maintaining our Website, providing you with advertisement or other marketing or providing other Services. This Generic Information may be used in a manner that may reasonably identify or be linked to you and qualify as Personal Information. d. Categories of Personal Information Sold

    HALITON is not in the business of selling its customers' Personal Information to others. HALITON does not sell, rent or lease its customers' personal information to third parties.

    Please note that a "sale" of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business. If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction. If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.

    Data Retention

    HALITON will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies, and other commercial, retail and/or marketing purposes.

    Security of Data

    The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using or Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and HALITON , or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

    We use third-party payment processors to process any transactions you make with HALITON , including via our Website. The processing of those transactions is governed by the payment processors’ Privacy Policy and security practices. HALITON is not responsible for the third-party payment processors’ data security practices.

    Links to Other Sites

    HALITON Website may include links to other web sites that are not operated by us. Please note that this Privacy Policy does not apply to those third party websites that may be linked to our Website. This Privacy Policy does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, HALITON . HALITON is not responsible for and does not control the security or privacy when you visit those sites. HALITON encourages you to visit the privacy notices governing those sites.

    Children’s Privacy

    All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 ("Children"). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself.

    We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Policy and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

    Updates to this Privacy Policy

    From time to time, HALITON may modify this Privacy Policy. HALITON will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy modification date above. HALITON encourages you periodically to check back to this page for any updates.

    Difficulty Accessing Our Privacy Policy?

    Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us at the listed contact information to inquire how they can obtain a copy of our Privacy Policy in another, more easily readable format.